A flexible, unified scalable platform, which will adjust to your company’s needs.
The digital transformation platform offers a map with four interconnected hubs. It enables monitoring of digital solutions implemented within the process of digital transformation. It enhances the transparency of the data collected and allows customization that best ﬁts the user‘s needs.
By using the platform that connects digital solutions, companies beneﬁt not only from the most up-to-date, relevant content, but also from working collaboratively with the solution providers and their wider ecosystem of partners.
Modern customers create complex paths of searching for information and solutions and require omnichannel services (E-commerce, social networks, multi-channel support).
Such customer experience requires a comprehensive approach that enables handling several different channels for each customer touchpoint. The CX hub enables the connection of marketing, sales, and customer service processes.
Without the ability to gather insights into what is happening across all channels and other enterprise systems, the customer interaction channels risk delivering a fragmented and disconnected customer experience.
The optimization is a process: companies will always need to implement new ways that attract, excite, delight, and retain consumers.
Bridge all digital and physical channels to recognize customers wherever they are, collect data, execute customer experience analysis, understand the customer’s purchasing journey and act.
The ecosystem approach is blurring the traditional organizational boundaries, and offering a high degree of operational agility to participants.
Integrating data from multiple sources can be very challenging.
Different people may have designed the operational systems, at different times, and using different styles, standards, and methodologies. They may use different technology (e.g., hardware platforms, database management systems, and operating system software).
Ecosystems bring companies together across technology areas by offering access to a common set of content, applications, analytics, datasets, and other tools.
An ecosystem approach helps strengthen relationships, drive business growth by leveraging collaboration from every stakeholder in the network.
Manage corporate data and the use of multiple software solutions in one place.
Managing corporate data typically entails the use of multiple software solutions. Each of the management or back-ofﬁce information systems uniquely collects data, but only with integration, the whole business gets the benefit out of the available systems.
The hub integrates the necessary data, helping to remove the data noise and improve performance to enable better decisions. Data is integrated and organized effectively, and economically to support functional business outcomes. A good platform dramatically reduces the cost of developing and maintaining applications. One of the beneﬁts is also the promotion of cross-departmental collaboration.
Implement a digital information systems hub that consolidates and organizes data collected by employees from various departments into a single source of truth.
Consider aggregating data from diverse systems into a cohesive picture that spans the entire organization to derive true value from data analytics.
Riding the IoT (internet of things) wave opens new opportunities, but also requires numerous protocols management and scalability, as well as the integration within business processes and applications.
In IoT, ‘things’ refers to every object, physical device, or item embedded with electronics, software, sensors, actuators, and network connectivity which enables these objects to collect and exchange data. Integrating all of this data with the rest of your organization is critical to capturing its value.
Numerous sensors and controllers can be located on various devices. They can have issues regarding performance, reliability, security, and privacy. The platform supports and allows them to communicate with the system, so it appears as a single coherent system to an end-user.
Capture the value from IoT. We will meet your business requirements by doing speciﬁc developments, customizations, integration, and automation to improve your agility and decision-making.
It’s great to focus on the beneﬁts of digital transformation, but it’s also necessary to look at the vulnerabilities it can present. With the sensitive and personally identiﬁable company and customer data or the potential to compromise people’s health, these risks must be assessed.
Secure data communication is a safe way of communication between individual segments. This means that data is transmitted completely securely and reliably, and any attempt to misuse the data, malicious attempts by external attackers, and access to the data being transmitted is kept to a minimum.
Taking a proactive stance on security is the best way to seamlessly integrate security into your digital transformation vision and avoid headaches later.
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. Control your personal Cookie Services here.